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Shipping & return

Shipping your package

All our shipments worldwide are made fromFrance via FEDEX and this within 24H to 72H depending on the geographical area.

Shipping fees are

€ 9 for France

€ 19 for Europe

€ 59 for the rest of the World

For returns, thank you to contact our customer service, specifying the purpose of this return (refund or exchange)

By phone (cost of a local call):
From France: 01 75 57 93 90
From abroad: +33 (0) 1 75 57 93 90

By email: orders@march-lab.com

By mail (with return receipt):
MARCH LA.B Europe
50 Rue Charlot
75003 PARIS
France

The cooling-off period is seven days from the delivery date of your order. During this period, you may return your product(s) to have them exchanged or refunded.

The cooling-off period is seven days from the delivery date of your order. During this period, you may return your product(s) to have them exchanged or refunded.

However, the products will not be taken back if they are incomplete, damaged, scratched or dirty. Furthermore, the products must be returned in their original packagings. Consequently, we will not accept damaged packagings.

Exchange:

The return expenses are to be paid by the Customer, however the forwarding fees will be supported by MARCH LA.B.

Refund:

The Customer will be fully refunded of the amount of the purchase and the original shipping costs. The return shipping costs will be payable by the Customer.

All refunds will be made within 10 days from the delivery date of the returned product(s) at MARCH LA.B The Customer is to keep all proof of return, which entitles the products to be returned by registered post.

There will be absolutely no refunds or exchanges on sale merchandise.

Furthermore, the products must be returned in their original packagings. Consequently, we will not accept damaged packagings.


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